About FOLD

Suspiciously clean.
For 25 years.

FOLD is the pickup & delivery layer on top of University Laundry Services LLC — a Los Angeles dry-cleaning operation that has been quietly handling LA’s laundry since 2001. We’re not a venture-funded app. We don’t outsource. We own the facilities, employ the drivers, and run the equipment. We added the pickup layer because LA wanted it; the rest of the operation has been here all along.

FOLD's owned dry-cleaning facility at 16851 Victory Blvd, Van Nuys, CA — 25-year LA laundry operator University Laundry Services LLC

16851 Victory Blvd, Van Nuys · the actual storefront, not a stock photo

25
Years operating in LA
2
Owned facilities
7
Days/week pickup
$0
Outside investor money

Who runs it

Brandon Adams, founder of FOLD and University Laundry Services LLC, in front of the Van Nuys facility

Brandon Adams is the founder and operator. The phone number on this site — (310) 991‑8889 — is his cell. The email — hello@getfold.co — goes to a real inbox he reads. If something goes wrong with your laundry, you talk to Brandon. Not a chatbot, not an outsourced support team in a different time zone, not "Brian K., your customer success specialist." Brandon.

That’s the entire model. Twenty-five years of dry-cleaning experience compressed into a phone you can text from your couch.

What we do

Why we built the pickup layer

The dry-cleaning operation has been profitable for two decades without an app. We added pickup because LA changed: more remote workers, more dual-income households, more people who would pay $9 in service fees to never think about laundry again on a Sunday afternoon. The math is straightforward — we already had the equipment, the chemistry, the staff, the trucks. Building the technology layer on top was the small lift.

FOLD's overhead Saratoga conveyor rack with finished dry-cleaned garments — owned LA dry-cleaning facility, not subcontracted

The Saratoga overhead conveyor in our Van Nuys facility · we don’t subcontract

The bet: most pickup competitors are app-first companies who subcontract the actual washing to whichever neighborhood laundromat will take the work that day. Quality is wildly inconsistent. We’re flipping the order — we own the operation, and the app is just how you talk to us. Suspiciously clean is what happens when the same company handles the bag from your door to the dryer to the folder to the truck back to your door.

The actual customers

Four of our regulars agreed to put their names on this:

★★★★★

“Held back three dry-clean items on my first pickup because I didn’t know I could include them. Brandon texted me back personally within 10 minutes, picked them up an hour later, and now I just toss everything in one bag. Way easier than my old service.”

Gracie E.

Residential customer · mixed-bag pickups

★★★★★

“I found FOLD via Google and was originally hesitant — thought it was one of those garage-style outsourced laundry services or someone doing it in their house. But Brandon and his team of 5 drivers I’ve met have been nothing but extremely professional. Turns out they own their own facility, and to date I have never had a problem with any garment.”

Jeff N.

Century City · lawyer · weekly residential

★★★★★

“For the past five years I have been using FOLD for all three of my boutique hotels in LA. Originally they were just doing our towels — over time we’d use them when our current provider wasn’t available. Eventually we found it easier to work with FOLD on all our commercial laundry needs. Always fast responses and institutional, medical-grade care of our garments.”

Sam D.

3 LA boutique hotels · 5-year commercial customer

★★★★★

“I moved from New York to LA — specifically Brentwood — about 8 months back and started using FOLD. They have done an exceptional job and honestly make my life easy. I wish all my daily chores were as smooth as FOLD makes my laundry.”

Patrick N.

Brentwood · NY transplant · 8-month residential

All four are real FOLD customers, named with permission. May 2026.

The legal stuff

How to start

Don’t overthink it. First pickup is 50% off. No card on file required, no contract, no monthly minimum. If we don’t hold up, you don’t come back. That’s the whole pitch.